STRUCTURE OF KEYMETRICS PRIVACY POLICY STATEMENT

Section 1. Overview

  • a) About us

KEYMETRICS is a French SAS company incorporated under the laws of France, having its office in Paris at 3, rue de Montyon 75009, FRANCE. KEYMETRICS is a 100% owned subsidiary of KEYMETRICS Inc., having its office at 1407 Broadway, 24th floor, New York, NY 10018, UNITED STATES.
KEYMETRICS develops a Node.js monitoring tool for server infrastructure using an open source Node.js process manager: ProcessManager2 (PM2).
KEYMETRICS operates these following websites ( https://keymetric.io, https://app.pm2.io and https://pm2.io) and all pages derived from it.

  • b) Acceptance of terms of Keymetrics Privacy Policy Statement

Here at Keymetrics, we take your privacy seriously and will only use your Personal information to administer your account and to provide the products and services you have requested from us. Before using our Websites, we invite you to read our Privacy Statement to make sure you are aware with all the terms and conditions regarding the collection, the storing and the use of your Personal Data and what is our Privacy Policy. Throughout our Websites, the terms “us”, or “we”, refer to KEYMETRICS as the owner of the Websites, and the term “you” refers to all the user(s) or viewer(s) of our Websites, including without limitation users who are browsers, customers, and/or contributors.

  • c) Background

The General Data Protection Regulation 2016 (UE/2016/679) replaces the EU Data Protection Directive of 1995 and supersedes the laws of individual Member States that were developed in compliance with the Data Protection Directive 95/46/EC. Its purpose is to protect the “rights and freedoms” of natural persons (i.e., living individuals) and to ensure that Personal Data is not processed without their knowledge, and, wherever possible, that it is processed with their consent.

  • d) Purpose of the Privacy Statement

This Privacy Policy Statement tends to explain why this Personal Data is collected, handled, and stored to meet the company’s Data protection standards — and to comply with the law.

Section 2. What kinds of personal information about you do we process?

  • a) Mission Critical Data

When you subscribe to the software as part of the buying and selling process, we collect the Personal information you give us such as your name and your email address. You may use 3rd party authentication by your Github or Google account, in which case we retrieve exactly the same information to be able to authenticate you. When you browse our use our Websites, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

  • b) Other Personal Data

When you use our services, we also collect other Personal Data for marketing and engineering purposes, such as phone number, company name, and job title. See below for more details about these services.

Section 3. What do we use your personal data for?

  • a) Marketing purpose

We collect Personal Data (that are non-critical Data) for our own marketing and sales services:

  • Your company name, your job title, and optionally your phone number (the user is not forced to give it) are collected for our own and only sales prospections.

  • Your IP address could be collected in one hand for installing PM2.

  • b) Engineering purpose

We also collect:

  • Your IP address when you make a request to any of our Websites, all the metadata about the request are collected, and stored in our own servers for performance and security monitoring.

  • c) Features development

We use aggregated, anonymized records of non-Personal information that we collect about you to develop and train algorithms that allow us to build new features of the Service.

Section 4. How much time do we retain your personal information?

  • a) During the use of your account

Keymetrics will retain your Communications for only as long as necessary to provide you with the Services and we will retain your Personal Data for the entire time that you keep your account open.

  • b) After the closing of your account

After retention of your communications is no longer necessary and you close your account, we may retain your communications or personal data:

  • for as long as necessary to comply with any legal requirement;
  • on our backup and disaster recovery systems in accordance with our policies;
  • for as long as necessary to protect our legal interests or otherwise pursue our legal rights and remedies;
  • for data that has been aggregated or otherwise rendered anonymous indefinitely.

Section 5. What about cookies and tracking?

  • a) Cookies

Cookies are small text files used to collect Personal Data, commonly placed on the browser or hard drive of our users' computers. Cookies gather information about the users’ use of our websites or enable our websites to recognize the user as an existing customer when he returns to the website later. The law protects you and lets you opt-out from the use of cookies at any time by clicking on “Cookie Settings” at the bottom left of our Websites.

Section 6. Is your personal data transferred to a third party?

  • a) Main Data Processors

Keymetrics uses third-party services referenced as Data Processors for part of the Personal Data. In general, third-party providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Note that all Data Processor that we rely on are subject to GDPR regulation.

  • b) Others Data Processors

If you are purchasing a specific product on our Websites, you may have to enter your credit card details, such as the last four credit card number, first name, last name on your card, and the address on your card. If you choose a direct payment gateway for a product to complete your purchase, Stripe stores your credit card Data, encrypted through PCI-DSS standards.

  • c) Data Processors outside the United Kingdom or the European Economic Area

Keymetrics transfers your Personal Data to another country only if it is required or permitted under applicable Data protection law and if there are appropriate safeguards in place to protect your Personal Data.

Section 7. What are the legal grounds for our processing of your personal information?

  • a) Your consent

Your consent, as “visitor” and “user” of our website. When you provide us with Personal information to enter in our website, we imply that you consent to our collecting and using it for that specific reason only.

  • b) Age of consent

By using our Websites, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

Section 8. How to exercise your rights on your personal data?

Applicable data protection laws may provide you with certain rights regarding our processing of your Personal Data:

  • a) Access and update your Personal Data

You can review and change your Personal Data by notifying us through the contact information below of any changes or errors in any Personal Data we have about you.

  • b) Restrict our processing of your Personal Data

You have the right to restrict our processing of your Personal Data under certain circumstances.

  • c) Portability

You have the right to request that we provide you a copy of all or part of your Personal Data in structured, commonly used, and machine-readable format.

  • d) Withdrawal of Consent

To the extent that our processing of your Personal Data is based on your consent, you may withdraw your consent at any time by stopping using our Websites.

  • e) Right to be forgotten

You have the right to request that we delete all of your Personal Data.

  • f) Complaints

You have the right to lodge a complaint with the applicable supervisory authority in the country you live in.

  • g) Support Contact

You may exercise any of the above rights by contacting us at support@keymetrics.io.

  • h) Violation Policy Contact

If you believe we violate your privacy about your Personal Data, you can contact our Data Protection Officer: privacy@Keymetrics.io.

Section 9. How to choose about how we use and disclose your information?

  • a) Promotional Offers from Keymetrics

We will only use your contact information to promote our own products and services with your express consent.

  • b) Targeted Advertising

We will only use information that we collect or you provide to deliver advertisements according to our advertisers’ target-audience preferences with your express consent.

Section 10. How do we protect your personal information?

  • a) Security

To protect your personal information, we have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.

  • b) Updates of the Privacy Policy

We will post any changes to our Privacy Policy on our Websites and in the Keymetrics Apps home page/screen.

Section 11. Do you have any question, or particular request?

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy, have requests related to your Personal Data, you must contact us through the information below:

3, rue de Montyon

75009 Paris

FRANCE
+ (33) 1.76.36.11.35
privacy@Keymetrics.io or security@Keymetrics.io